Welcome to Click Theory. These Terms & Conditions ("Terms") govern your use of our website click-theory.com and the digital marketing services we provide. By accessing our website or engaging our services, you agree to be bound by these Terms. If you do not agree, please do not use our website or services.
1. About Us
Click Theory is a digital marketing agency based at 70 Oldbrook, Peterborough, England, PE3 8SJ, providing services including search engine optimisation (SEO), pay-per-click advertising (PPC), social media marketing, content marketing, email marketing, conversion rate optimisation, website design and development, and analytics and reporting.
2. Use of Our Website
You agree to use our website only for lawful purposes. You must not:
- Use the website in any way that breaches applicable laws or regulations.
- Attempt to gain unauthorised access to our website, servers, or databases.
- Introduce viruses, malware, or other harmful material.
- Copy, reproduce, or scrape content from the website without our written permission.
3. Services & Engagements
The specific scope, deliverables, timelines, and fees for any services we provide will be set out in a separate proposal, statement of work, or service agreement. In the event of any conflict between these Terms and a signed service agreement, the service agreement will prevail.
4. Quotes & Payment
- All quotes are valid for 30 days from the date of issue unless otherwise stated.
- Invoices are payable within the timeframe specified on the invoice.
- We reserve the right to suspend services for accounts with overdue payments.
- All fees are exclusive of applicable taxes unless stated otherwise.
5. Client Responsibilities
To enable us to deliver our services effectively, you agree to:
- Provide timely access to necessary accounts, platforms, and materials.
- Ensure that all content, data, and materials you supply are accurate and do not infringe third-party rights.
- Respond to approval requests and feedback within reasonable timeframes.
6. No Guarantee of Results
Digital marketing outcomes depend on many factors outside our control, including search engine algorithms, advertising platform policies, market conditions, and competitor activity. While we apply industry best practices and data-driven strategies, we do not guarantee specific rankings, traffic volumes, lead numbers, or revenue outcomes.
7. Intellectual Property
- All content on this website, including text, graphics, logos, and design, is the property of Click Theory or its licensors and is protected by intellectual property laws.
- Deliverables created for clients will be assigned or licensed as set out in the applicable service agreement, typically upon full payment.
- We retain the right to use non-confidential work in our portfolio and marketing materials unless agreed otherwise in writing.
8. Confidentiality
Both parties agree to keep confidential any non-public information disclosed during the course of an engagement and to use such information only for the purposes of delivering or receiving the services.
9. Limitation of Liability
To the fullest extent permitted by law:
- We shall not be liable for any indirect, incidental, consequential, or special damages, including loss of profits, revenue, or data.
- Our total aggregate liability arising out of or in connection with our services shall not exceed the fees paid by you to us in the three months preceding the claim.
- Nothing in these Terms excludes liability for death or personal injury caused by negligence, fraud, or any liability that cannot be excluded by law.
10. Termination
Either party may terminate an engagement in accordance with the notice period set out in the applicable service agreement. Upon termination, you agree to pay for all services rendered up to the effective date of termination.
11. Third-Party Platforms
Our services may involve third-party platforms such as Google, Meta, and LinkedIn. Your use of those platforms is subject to their own terms and policies, and we are not responsible for changes to, or actions taken by, those platforms.
12. Privacy
Your use of our website and services is also governed by our Privacy Policy, which explains how we collect and use your personal information.
13. Changes to These Terms
We may revise these Terms from time to time. The updated version will be posted on this page with a revised "Last updated" date. Continued use of the website or services after changes constitutes acceptance of the updated Terms.
14. Governing Law
These Terms are governed by and construed in accordance with the laws of England and Wales, and the courts of England and Wales shall have exclusive jurisdiction over any disputes arising from them.
15. Contact Us
For any questions about these Terms & Conditions, please contact us:
- Email: info@click-theory.com
- Address: 8 Meadow Road, Watford, England, WD25 OHY